Tech Story Pro is purpose-built for the real pressures faced across the workshop and service-department front office, together with the compliance documentation required throughout the repair journey.
Dealership Experience — Designed by automotive professionals who understand technicians, parts, workshop control, Service Advisors and customers.
Less Administrative Friction — Reduce repeated entry, unnecessary clicks and time spent chasing missing information.
Works With Existing Processes — Fits alongside established dealership workflows and systems, helping teams improve efficiency without unnecessary disruption.
Clear Team Responsibilities — Ensure every responsible team member can clearly see what they need to do, what has already been completed and what happens next as the job moves through the service department.
Warranty Documentation Support — Prompt for required information and improve the consistency and traceability of warranty-supporting records.
Technical Review and Sign-Off — Technicians review and confirm the technical details before documentation is finalised, helping ensure the final record accurately reflects the work performed.
Photos, Documents and History — Keep authorised repair information, images, certificates and supporting records connected to the job.
Onboarding and Change Support — Help dealership teams adopt the workflow with practical training and ongoing support.
Tech Story Pro helps dealerships prepare clearer, more complete and traceable warranty records for manufacturer review. It supports the dealership process; manufacturer warranty policy, claim assessment and final decisions remain with the manufacturer.
Warranty Evidence Readiness — Configurable checks can identify missing signatures, dates, kilometres, technical details, readings, photographs, approvals and supporting documents while the vehicle and technician are still available.
Traceable Certificates and Evidence — Once the configured requirements and evidence checks are complete, Tech Story Pro can issue a versioned Warranty Compliance Certificate supported by detailed findings and an evidence schedule. Each result links to the information or supporting evidence used, creating a clear review and audit trail.
Human Oversight and Record Integrity — Technicians review technical records before completion. Items requiring warranty, policy or technical judgement are presented to authorised dealership staff, and later revisions remain linked to the original approved record.
Clear Responsibilities — The dealership remains responsible for source information, diagnosis, repair authority and claim submission. Tech Story Pro provides structured capture, configured checking, evidence linkage and audit outputs. The manufacturer retains its warranty policy and approval authority.
IT and Data Assurance — Detailed information about hosting, controlled access, backup, recovery, retention and data handling can be provided privately to manufacturer or dealership IT and security teams.
Contact us to discuss manufacturer-specific documentation requirements or request the current manufacturer and IT assurance summary.
Built by People Who Understand Dealership Service Departments